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Why Client Centricity Should Be the First Goal of an Insurance Co...

In previous blog posts, we’ve discussed the what and how of digital transformation for insurance organizations: what the end state […]

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How the Pandemic Will Shape UX: 2021 and Beyond

The COVID-19 pandemic disrupted almost every system we rely on, drastically changing our behavior in every sphere of our lives. […]

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Decreasing Page Load Times Improves Customer Retention

A large financial institution faced frustration due to slow page load times requiring a complete rewrite of the middleware infrastructure.

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Elevating User Experience for The Father’s Table with Websi...

A privately owned nationwide dessert company was looking to transform their website to ensure a positive user experience for customers, brokers, and sales team members.

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Shared Component Library Improves Consistency and Velocity

A large financial institution was struggling to maintain consistency among applications, causing duplicated efforts for developers.

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E-Commerce: Why Go Headless?

What is an e-commerce platform? For those of you selling something online, you’re most certainly using an e-commerce platform of […]

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The Case for Strictly Linting…Everything

Creating controversy Linting is controversial. Linting is the cause of many debates. Linting can be one of your most powerful […]

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The Criticality of UX: How to Overcome Disruption and Succeed in ...

“The utmost thing is the user experience, to have the most useful experience.” – Marissa Mayer, former Yahoo CEO Investment […]

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Putting Empathy at the Core of your Business: A Customer-Centric ...

The inclusion of empathetic practices within a business is no longer a soft skill, but an essential strategy that needs to be prioritized.

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The Power of Journey Mapping and Unveiling of End-User Pain Point...

Journey mapping captures and processes information about a user’s actions and needs in an organized, visual representation.

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