What We Know, How We Think
While nearly every executive today spends at least some time thinking about digital transformation, it’s my experience that no two […]
I recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection […]
User experience (UX) encompasses the many ways a user engages with a digital product – from their emotional reaction to using […]
Author: Richard Alvarez, UX Practice Lead, Saggezza This blog, co-written with Aparajito Sengupta (Senior UX Architect, Infostretch), draws on their joint experience […]
Accessible UX (user-experience) design refers to design that is built to be as useful for one group as any other. […]
When a top U.S. Insurance company noticed a large portion of their web traffic was leaving in the checkout process, they reached out to Saggezza for help.
In previous blog posts, we’ve discussed the what and how of digital transformation for insurance organizations: what the end state […]
The COVID-19 pandemic disrupted almost every system we rely on, drastically changing our behavior in every sphere of our lives. […]
A large financial institution faced frustration due to slow page load times requiring a complete rewrite of the middleware infrastructure.
A privately owned nationwide dessert company was looking to transform their website to ensure a positive user experience for customers, brokers, and sales team members.