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THE BRIEF

Barricade Flasher Service, or BFS, is a construction company that was looking to update their construction project bidding product’s design and development with top of the line technologies.

The initial product was developed by Omni Resources, who was acquired by Saggezza, to help speed up the process of entering in information for construction bids. This product now needed to be completely upgraded to stay ahead in their industry. 

The goal was to upgrade the current product to meet UX standards, create new functional features that would greatly improve user experience, and integrate their old code base into a modernized one to help with future upgrades.

 

THE CHALLENGE

Viewing construction bid information in a simplified process is essential for administrators and estimators who are managing bid information and submissions. BFS needed to have this accessibility at their fingertips without the hassle of scrolling through massive data inputs. Considering BFS bids on multiple construction projects every month, they need to ensure their information isn’t only concise, but puts them ahead of the competition.

THE SOLUTION

Saggezza’s UX and Engineering teams stepped in to provide a seamless transition from old product to new for BFS. 

The UX team focused on diagnosing features for future iterations of the project. After gathering initial feedback from BFS executives, Saggezza’s UX team was able to iterate and create initial wireframes, as well as gather useful project requirements that may have been missed during initial talks. 

Material-UI allowed Saggezza’s development team to get a custom solution in front of BFS for approval in rapid time. Saggezza’s Engineering team was able to migrate the old code base into a more modern tech stack so it could be reusable and easy to understand going forward with any upgrades that may come in the future. 

By the use of User Personas, User Flows, Heuristic Evaluation, and Empathy Mapping, Saggezza’s UX team was able to gather feedback on better solutions and find out what would work and what wouldn’t for BFS. After speaking with actual users, they could identify how the tool was being used and main pain points users were experiencing.

After building a process flow and doing the research with stakeholders, the UX team identified flaws in the current program that needed to be addressed. In the old program, a user could come in and make a change to one screen or field, but forget to update other parts that needed to be synced manually. The new program recognized this flow and notified users of updates made automatically or the need for further input before leaving. Notifications can now be given directly to the CEO when updates were made and by who.

UX Engineering Client Services Collaboration


THE RESULTS

Decreased Time Spent on Manual Processes

The organization of the new product means that administrators no longer need to spend tedious time comparing data information. Estimators also spend significantly less time filling out lettings for construction jobs. 

Customized Design Style 

The UX team was able to curate a design style and organization that were personalized for BFS’ needs. Figma, one of the best innovative design softwares on the market, was used to integrate the Material-UI design system creating an ease of handoff for future projects and faster development.

Improved Usability and Increased Productivity

Overall, the new streamlined design is much cleaner and easier to read.  The layout is uniform, consistent, and specifically designed to allow vast amounts of data to be easily understood at a glance or in detail. The new design organizes information in a readable and visually appealing manner, making actions easily recognizable and understood.


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