The COVID-19 pandemic disrupted almost every system we rely on, drastically changing our behavior in every sphere of our lives. […]
“The utmost thing is the user experience, to have the most useful experience.” – Marissa Mayer, former Yahoo CEO Investment […]
Journey mapping captures and processes information about a user’s actions and needs in an organized, visual representation.
Retailers know that to truly resonate with their customers they need to connect with them on the Web, mobile, tablet, […]
COVID-19 continues to drastically shape how businesses function, and has resulted in a huge percentage of the workforce operating entirely […]
Have you ever planned a five-course dinner party? It starts with selecting multiple recipes, then shopping and preparing all the […]
Saggezza’s UX Practice Lead, Richard Alvarez, shares the UX design trends to look out for in 2020. Read here on […]
An important part of user research is facilitating workshops. Workshops are a crucial starting point of any user experience project […]
VOICE AND UX WITH SAGGEZZA Hosted by Louis Maresca, Brian Chee, Curt Franklin, Brian McHenry Richard Alvarez from Saggezza on the emergence of Voice […]
“…Proactively delighting customers earns trust, which earns more business from those customers, even in new business arenas. Take a long-term […]