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The UX of Unified Commerce

Retailers know that to truly resonate with their customers they need to connect with them on the Web, mobile, tablet, […]

How To Make Remote Work, Work

COVID-19 continues to drastically shape how businesses function, and has resulted in a huge percentage of the workforce operating entirely […]

Design Systems: Using Sketch to Manage Rebranding Interruptions

Have you ever planned a five-course dinner party? It starts with selecting multiple recipes, then shopping and preparing all the […]

The UX Design Trends This Design Pro is Watching in 2020

Saggezza’s UX Practice Lead, Richard Alvarez, shares the UX design trends to look out for in 2020. Read here on […]

The Value of User Experience Workshops

An important part of user research is facilitating workshops. Workshops are a crucial starting point of any user experience project […]

THIS WEEK IN ENTERPRISE TECH 368

VOICE AND UX WITH SAGGEZZA Hosted by Louis Maresca, Brian Chee, Curt Franklin, Brian McHenry Richard Alvarez from Saggezza on the emergence of Voice […]

Establishing a Business Case for User Experience (UX): An ROI Case Study

“…Proactively delighting customers earns trust, which  earns more business from those customers, even in new business arenas. Take a long-term […]

Modernization of National Furniture Retailer’s Product Display Pages (PDP)

Utilizing your website for in-store sales THE BRIEF A national furniture retailer with more than 200 stores and specializing in […]

User Research and Design for Voice Applications

July 29, 2019 By Janet M. Six, UXmatters In this edition of Ask UXmatters, our experts consider how user research and […]

How to Show the Value of Customer Experience Efforts

July 24, 2019 By Phil Britt, CMS Wire Those who lead customer experience efforts believe these initiatives are beneficial for […]

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