The COVID-19 pandemic disrupted almost every system we rely on, drastically changing our behavior in every sphere of our lives. […]
A privately owned nationwide dessert company was looking to transform their website to ensure a positive user experience for customers, brokers, and sales team members.
A national furniture retailer has an incredible e-commerce website, which poses a problem for their physical stores by putting them in direct competition with their website.
“The utmost thing is the user experience, to have the most useful experience.” – Marissa Mayer, former Yahoo CEO Investment […]
Journey mapping captures and processes information about a user’s actions and needs in an organized, visual representation.