If you’ve been tasked with modernizing your insurance agency’s tech stack or improving its customer outcomes, you’ve no doubt heard […]
Learn moreRobotic process automation, or RPA, has the potential to dramatically change what the workday looks like for millions of employees. […]
Learn moreA large insurance company struggled to meet demands in a timely and cost effective manner, requiring an automated process to shift focus to important tasks.
Learn moreReinsurance is a complicated industry and it’s only getting more complex. Reinsurers provide insurance for other insurance companies to keep […]
Learn moreAs insurance companies move along the path toward digital transformation, a key question emerges: How much digitization and automation do […]
Learn moreBy: Thanneermalai Krishnappan, Technical Manager, Saggezza This blog, co-written with Praveen Kumar (Data Architect, Infostretch), draws on their joint experience in the data and […]
Learn moreJourney mapping captures and processes information about a user’s actions and needs in an organized, visual representation.
Learn moreBy: Richard Alvarez, UX Practice Lead, Saggezza This blog, co-written with Aparajito Sengupta (UI/UX Manager, Infostretch), draws on their joint experience in the […]
Learn moreI recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection […]
Learn moreSalesforce Health Cloud has truly transformative potential for healthcare organizations (including doctors’ offices, insurance providers, hospital groups, and others) interested […]
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