What We Do

Effective customer communications require a comprehensive solution where all components are present to ensure that communications are meaningful and timely. This requires a highly integrated solution incorporating data analytics, composition, dynamic personalization, and multi-channel delivery. Many organizations find themselves managing multiple legacy solutions enhanced by recent software acquisitions that may not be fully utilized. This typically results in higher cost, homogenous communications with a complex and lengthy change cycle. Saggezza can assess your current solution(s), identify areas for improvement, and create a detailed roadmap for an optimal future state.

 

How We Do It

We have 50+ CCM Analysts and Developers in the US along with substantial offshore CCM capability through our Global Delivery Center in India. We offer the perfect balance of small enough to care, large enough to deliver. Working alongside your team or becoming your outsourced technology partner, we specialize in:

  • Custom CCM platform development
  • CCM document application creation and maintenance
  • Advise on CCM platform upgrades and migrations
  • Using next generation CCM technologies
  • Beyond CCM, we also offer a full range of IT consultancy

 

READ OUR WHITE PAPER

 

 

Strategic CCM Partnership:

MessagePoint Logo
Quadient Logo

Contact us to learn more