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How Design Systems Can Increase Your Organization’s Efficiency ...

I’ve written in the past about how users’ digital experience fits into digital transformation. In this piece, I’m going to […]

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Improving User Experience with a Customized Product Design

Saggezza transforms the construction bidding process into a modernized, customer-centric system.

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Toward More Ethical KPIs

Journey mapping captures and processes information about a user’s actions and needs in an organized, visual representation.

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Technical Excellence Program: A Different Kind of Software Bootca...

I believe that anyone with strong critical thinking skills and a deep interest in computer science can become a great […]

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How Digital Transformation Is Impacting Customer Experience

By: Richard Alvarez, UX Practice Lead, Saggezza  This blog, co-written with Aparajito Sengupta (UI/UX Manager, Infostretch), draws on their joint experience in the […]

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How Data, Analytics and Insights Can Improve Customer Service

By: Thanneermalai Krishnappan, Technical Manager, Saggezza This blog, co-written with Praveen Kumar (Data Architect. Infostretch), draws on their joint experience in the data and […]

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Saggezza Wins a Gold Stevie Award

Saggezza was named the winner of a Gold Stevie® Award in the Best Technical Support Solution – Computer Technologies category […]

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Where Does Digital Experience Fit into Digital Transformation?

While nearly every executive today spends at least some time thinking about digital transformation, it’s my experience that no two […]

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To Stay Ahead of the Competition, Start with Empathy

I recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection […]

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Everyone at Your Company Contributes to UX. Here’s How to Encou...

User experience (UX) encompasses the many ways a user engages with a digital product – from their emotional reaction to using […]

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