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Why Today Is The Best Time to Bring Data Governance to Your Organization

No matter where you do business, adopting data governance best practices can improve your organization’s financial performance, operations, legal and regulatory compliance, and customer experience.

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How Data, Analytics and Insights Can Improve Customer Service

By: Thanneermalai Krishnappan, Technical Manager, Saggezza This blog, co-written with Praveen Kumar (Data Architect. Infostretch), draws on their joint experience in the data and […]

Saggezza Wins a Gold Stevie Award

Saggezza was named the winner of a Gold Stevie® Award in the Best Technical Support Solution – Computer Technologies category […]

Where Does Digital Experience Fit into Digital Transformation?

While nearly every executive today spends at least some time thinking about digital transformation, it’s my experience that no two […]

To Stay Ahead of the Competition, Start with Empathy

I recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection […]

Everyone at Your Company Contributes to UX. Here’s How to Encourage Participation for Better Outcomes

User experience (UX) encompasses the many ways a user engages with a digital product – from their emotional reaction to using […]

Salesforce for Manufacturing Companies: What to Know before Taking the Leap

The past year has been challenging for many manufacturing companies.  Disruptions to supply chains around the world have made it […]

How Data Governance Can Make Banks & Other Financial Institutions More Adaptable to Regulatory Changes

Since Biden’s inauguration in January, there’s been a shift toward greater regulation for the financial services sector – as is usually […]

Customer Experience & User Experience: Where they Meet

Author: Richard Alvarez, UX Practice Lead, Saggezza   This blog, co-written with Aparajito Sengupta (Senior UX Architect, Infostretch), draws on their joint experience […]

Thinking of Acquiring a Neobank? Evaluate How Its Data Is Organized

The financial industry has seen a frenzy of mergers and acquisitions over the past few years that looks different from […]

Should You Embrace a Crawl, Walk, Run Salesforce Rollout Plan?

It’s hard to understate the impact your organization’s rollout plan will have on the overall success of your Salesforce adoption. […]