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Retail

At Saggezza, our integrated business solutions incorporate retail industry knowledge, expertise in emerging technologies and proven approaches to value management in every facet of the retail value chain. From supply chain to the customer, our successes have resulted in an impressive client-base comprising of global leaders in retail.

Our time tested formula is coded into every facet of the retail value chain from supply to the customer. Our experience and continued exposure to trends, developments and best practices adopted by successful retailers across the world have resulted in a successful retail practice.

Many of our Practice Areas are a result of this success.

Focused Solutions

Retail Management
The retail sector is confronted with unique challenges, ranging from multi-channel integration to standard-based POS and product ID initiatives. Retailers are confronted with the complexities of integrating the customer experience, from inside the store, to call centers, and the Internet. Additionally, with the emergence of wireless devices, customers will come to expect proximity-based services. Retailers are also faced with the challenges in upgrading their point-of-sale and product identification systems to support emerging global standards and new, customer-facing applications.

Store operations refer to the execution of the routine store operating procedures. It comprises of the following sub-processes:

  • Point-of-Sale - The merchandising aids, displays and the methods used to enable transactions at the storefront.
  • Store Inventory Management - The maintenance and management of the inventory of various items available in store. The various functions performed with this inventory include Item level lookup, stock counts and transfers.
  • Store Labor Management - The scheduling, attendance and performance monitoring of the labor available.

Our Retail Management solutions include Retail POS and kiosks, store reporting systems, inventory management, electronic shelf labeling systems, loss prevention solutions and loyalty solutions.



Engagement Model
Saggezza's unique and competitive global delivery model (GDM) provides the optimum mix of IT-initiative execution across different geographic locations. The delivery model is optimized for effectiveness of services, maximum cost benefits...

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