| Saggezza's Global Delivery Model (GDM)
is a proven method that mitigates program and technology risks, while
bringing highest value to the customer's investments. The Global Delivery
Model is a great value multiplier.
The cost arbitrage of the GDM is most obvious but still the lowest form
of value that can be derived from the GDM.
Having realized the short-term benefits of project-oriented
offshore outsourcing, experienced practitioners like GE, American Express,
SBC etc. are looking for ways to extract additional value from
outsourcing initiatives. Some ways they are incorporating this
into their organizations are:
- Thinking about outsourcing services at an enterprise-wide
level to create alignment between business, operations
and IT;
- Structuring business and IT assets and their execution
phases in a well-defined modular fashion to achieve
flexibility; and
- Acting on a global level using strategic global delivery
to ensure predictability of cost, quality, risk, and meeting
shared business objectives.
- Reinvesting a portion of the savings to invest in
more quality time for the definition and design phase of the solution,
increaseing the odds of gaining a competitive advantage.
- Savings from the GDM in some cases are invested
in pilot projects, labs and competence centers that were not
practical previously because of resource constraints.
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